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  • Dental Services
    • General Dentistry
      • Gum Disease
      • Tooth Extractions
      • Fillings
      • Root Canals
      • Dental FAQs
    • Orthodontics
      • Two-Phase Treatment
      • Early Orthodontic Treatment with Dr. Steven Harrison
      • Adult Orthodontic Treatment by Dr. Steven Harrison
      • Orthodontics for Teens
      • Retainer Instructions
      • Emergency Care
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        • Types of Braces
        • Traditional Braces
        • Clear Aligners
        • Clear Ceramic Braces
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      • Dental Care for Your Baby
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      • Tooth Decay
      • Cavities
      • Tooth Extractions
      • Pediatric Dental FAQs
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        • Invisalign at Parkcrest
        • Teen Invisalign
      • Bridges
      • Crowns
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      • Cosmetic Dentistry FAQs
  • New Patients
    • Tour Our Office
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    • Parkcrest Dental Group Testimonials
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    • Parkcrest Dental Group Brushing & Flossing Tips
    • Orthodontic Dentistry: Brushing & Flossing with Braces
    • Parkcrest Dental Group Radiology
    • General Dentistry & Oral Cancer Screening
    • Sealants at the Parkcrest Dental Group
    • General Dentistry & Fluoride
  • About Us
    • Meet the Team
    • Meet Dr. Scott
    • Meet Dr. Ropka
    • Meet Dr. Keaster
    • Meet Dr. Harrison
    • Meet Dr. Hall
    • Meet Dr. Fannin
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How Parkcrest Dental Group Ensures Excellent Customer Service

  • January 29, 2020
  • 8:53 am
  • Dental
  • Parkcrest Dental Group

At Parkcrest Dental Group, our entire staff is dedicated to providing customer service that goes above and beyond. We have built our reputation for excellence with advanced technology and treatments, great patient care, and a welcoming, friendly environment. The team at Parkcrest Dental Group will do everything we can to give you a “WOW” experience! Read on to learn how our dental team achieves excellent service with every patient interaction.

We Are Enthusiastic

When a patient enters a dental office and they encounter staff members who seem busy and uninterested, the patient may feel unwelcome or uncomfortable. That’s not how we do things at Parkcrest Dental Group.

We understand that our patients are a blessing. We wouldn’t be able to do the work that we love without the people of our community. When a patient visits us, we are enthusiastic because we are truly grateful they trust us with their oral health. You’ll always be greeted with a smile at Parkcrest Dental Group, because we really are happy to see you!

We Listen

Too many dentists treat their patients as if they are in a hurry. This behavior leaves the interaction feeling transactional. We want every person who chooses to visit Parkcrest to feel valued. We take the time to listen, whether that means getting to know each patient, asking how their visit was, or simply asking how their day has been. We get to know each patient personally, so you never have to feel like just another name on the appointment list.

Related Post: A Few Reasons Why Being an Informed Patient Matters

We Care About Our Office Environment

We understand that some people may not look forward to a dental visit. This feeling may only be compounded when they walk into a cold, clinical office. At Parkcrest Dental, we have worked hard to ensure we have a welcoming, warm environment at our office. With comfortable seating, modern interior design, and friendly smiles all around, you will feel right at home in our office.

We Provide Excellent Dental Service

While we work hard to make you feel welcome and comfortable, we also know that you and your family deserve expert dental service. Our dentists have years of experience providing superior dental care for the people of Springfield. You’re here to get a happy, healthy smile, and we’ll do everything we can to ensure you receive it.

Related Post: Why You Need Regular Dental Visits

Schedule a Visit at Parkcrest Dental Group

Are you ready to join the Parkcrest Dental family? We’d love to have you. Schedule your next dental appointment online, or give our friendly staff a call and experience firsthand the incredible service you can expect from our team.

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Meet Some of Our Springfield, Missouri, Dentists

Some of the doctors at Parkcrest Dental Group

Dr. Stuart Scott (top left) is our pediatric dentist. He earned his degree from the University of Nebraska Medical Center College of Dentistry before completing a two-year residency at the University of Texas Health Science Center at San Antonio.

Dr. Steven Harrison (top center) is board-certified by the American Board of Orthodontics. Dr. Harrison, our orthodontist, graduated from the University of Missouri-Kansas City School of Dentistry. He’s been with Parkcrest Dental Group since 1986.

Dr. Chanin Ropka (top right) attended UMKC before joining the United States Navy, where she served as the only dentist on board the USS Germantown and at Balboa Naval Hospital in San Diego. Dr. Ropka began at Parkcrest Dental in 2001.

Dr. Daniel Fannin (bottom left) graduated from UMKC School of Dentistry in 1997. He completed an Advanced Education in General Dentistry Residency in 1998 before joining Parkcrest Dental Group that same year.

Dr. Steven C. Sponenberg (bottom center) has been a Springfieldian his entire life. He graduated from Creighton University School of Dentistry in Omaha, Nebraska, in 2004 before joining Parkcrest Dental Group immediately after.

Dr. Jason Hall (bottom right) is also a native Springfieldian. He earned his DDS from the University of Missouri at Kansas City Dental School in 1997. He came to Parkcrest Dental Group in 2010. Dr. Hall’s father, Stan, is also a dentist.

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